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Chairing / Managing Meetings
Customer Care
Effective Business Writing
Grammar & Punctuation Skills
Handling Complaints
Interviewing Skills (selected)
Interviews, A Guide for Candidates
Minute Writing
Presentation Skills
Time Management, Getting Things Done
Yoga
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Interviewing Skills - Title

Our two-day interviewing skills course provides delegates with ample opportunity to practise the techniques required to interview successfully. The course looks at recruitment, appraisal, disciplinary and counselling interview situations. Please note it does not cover the legal aspects of recruitment and selection.

Course Content

• What is an interview?
• The characteristics of a good interviewer
• Preparing to interview
• Strategies for the successful interview
• Questioning techniques for the successful interview
• Listening skill for the successful interview
• Role Play

By the end of the course delegates will be aware of the skills and techniques required to conduct a successful interview in all sorts of situations.